Browse through our wide range of business process outsourcing services, tailored to support companies of every size and stage.
Not sure where to start?
Give us a call, and a dedicated Sales Manager will help you identify the best options to fit your goals and budget.
Deliver real-time, human-first customer engagement — right on your homepage.
Live Reception brings your brand to life with face-to-face video interaction for high-value leads, VIP clients, or urgent requests.
Real human agents available via
on-demand video widget
Ideal for industries where trust and personalization matter: finance, healthcare, real estate, luxury services…
Personalized welcome, qualification, and escalation – all in one interaction
Works across desktop and mobile, with CRM and chat integrations
Silver Bell Group brings expertise and dedicated outsourcing services to a wide range of global sectors.
24/7 multilingual order support, returns, and CX for growing DTC brands and enterprise platforms.
Reservation handling, itinerary support, and VIP assistance — in real time, worldwide.
HIPAA-compliant patient support, appointment coordination, and post-care follow-up in multiple languages.
Lead capture, service scheduling, and multilingual follow-up for dealerships and service providers.
Secure customer onboarding, KYC support, and multilingual account services that meet compliance standards.
Claims intake, policy sales, and multilingual guidance — with strict data security protocols.
Player onboarding, technical support, and VIP program management - fast and regulation-ready.
Billing inquiries, tech troubleshooting, and service activation for telecom providers.
Multilingual learner support, enrollment management, and LMS troubleshooting at scale.
Appointment scheduling, lead qualification, and remote property presentation.
24/7 support for billing, outages, and service upgrades in highly regulated environments.
Quote handling, job scheduling, and customer communication optimized for fast-moving operations.
We don’t just offer outsourcing — we build partnerships. By combining exceptional talent, smart technology, and unmatched flexibility, we help you scale faster and deliver higher.
Silver Bell Group brings expertise and dedicated outsourcing services to a wide range of global sectors.
Native-speaking support staff across Europe ensure smooth, fluent interactions in over 20 languages.
Scale your operations up or down with ease. Our teams are quickly to meet seasonal peaks, new launches, or unexpected surges.
From data protection to regulatory alignment, we operate with strict compliance protocols.
Blending real human expertise with smart automation, we ensure fast, accurate, and personalized support across every interaction.
Our strategically located teams work in your time zone, with your tools, and in your language.
We don’t do one-size-fits-all. The team is built around your needs with custom workflows, dedicated resources, and proactive support.
Outsourcing is evolving fast. Our blog, case studies, and expert insights can help you stay ahead with practical advice, proven strategies, and trends to follow.
1. When Did a Leader Stop Being a Boss? In the fast-paced world of BPO, leadership is no longer about...
As e-commerce brands evolve from local players to global businesses, their ability to scale operations across borders becomes a major...
In the e-commerce industry, customer expectations are higher than ever. Rapid deliveries, round-the-clock service, and localized support are no longer...
From tech startups to global enterprises, we helps teams grow faster, serve better, and win more customers. Here’s what our clients have to say.
“Working with Silver Bell Group has been a real pleasure. Their smart, responsive team anticipated our needs and helped us expand our reach and deliver greater success for our clients.”
Andrew Hein
Partner, Crown Point Advisors LLC
“SBG took time to understand our needs and offered strong outsourcing solutions. Their expertise made them the perfect partner for all our support requirements.”
Stefan Popovski
Chief of Partnerships, Markelitics
“SBG helped us scale quickly with top-tier teams and zero recruitment hassle. Their support improved our operations and reduced costs. Highly recommended.”
Francesco Ceccarini
Chief Commercial Officer, Sky Ground
“SBG has been instrumental in growing our international presence. From hiring IT teams to long-term support, they’ve been professional and reliable throughout.”
Eman Pulis
Founder, SiGMA Group
London Office
Venlo, Groningen, Almelo Offices
Stuttgart Office
Krwkow Office
Zilina Office
Minsk Office
Bucuresti Office
Belgrade, Novi Sad Offices
Zagreb Office
Sarajevo Office
Skopje, Bitola Offices
Podgorica Office
Bari, Trieste Offices
Valencia, Oviedo Offices
Conbria Office
Plovdiv Office
Istanbul Office
Limassol Office
Dubai Office
Serbia – Belgrade, Novi sad I Montenegro – Podgorica I Hrvatska – Zagreb, Rijeka I Bosnia and Hercegovina – Sarajevo I North Macedonia – Skopje, Bitola I Italy – Bari, Trieste I Spain – Valencia, Oviedo I Portugal – Coimbra I England – London, Brighton I Germany – Stuttgart I Netherlands – Venlo, Groningen, Almelo (eurodev) I Poland – Krakow, Gdansk I Bulgaria – Plovdiv I Romania – Bucharest, Timisoara I Slovakia – Zilina (Žilina) I Belarus – Minsk I Turkey – Istanbul I Cyprus – Limassol I United Arab Emirates – Dubai
Book a free consultation and explore how our tailored outsourcing solutions can help you grow faster, serve better, and scale smarter.
Book a meeting with our sales representative and let’s talk about your business needs!
Belgrade Office:
Kneza Mihaila 10,
11000 Belgrade, Serbia
sales@silverbellgroup.com
+381 64 8170090
UK Office:
167-169 Great Portland Street,
5th floor, London, W1W 5PF,
United Kingdom
