By taking on critical tasks such as sales, customer care, IT, and back-office operations, we clear the path so you can lead your business forward.
Fluent, culturally aligned sales reps who speak your customers’ language — and drive conversations that convert.
We understand the sales cycles and buyer behavior — and provide teams equipped to engage modern buyers and drive results.
Never miss a lead. Our teams work across time zones to keep your business running.
Engage leads in real time with face-to-face video support that add trust, boost conversion, and humanize the experience.
Start small or launch big — we build sales teams that match your pace, your processes, and your long-term goals.
With access to expertise and experience we outsource, you can rest easy knowing you’re in the hands of skilled professionals who free up valuable time and resources.
Find out why.
Browse through our diverse range of business process outsourcing services, each crafted to support businesses of all sizes.
Drive Conversions with High-Performing Sales Teams.
Deliver 24/7 Multilingual Support at Scale.
Human-Centered Video CX for Your Website.
Get Qualified Leads Ready to Convert
Optimize Your Workflow with Proven SaaS Tools
Whether you need a single expert or a full team for your project, we deliver fitting BPO services, resources, and timeframes for your business.
With access to expertise and experience we outsource, you can rest easy knowing you’re in the hands of skilled professionals who free up valuable time and resources.
We are good at earning your trust and keeping it.
Our strongest partnerships are often the quietest ones. Built on consistency and discretion, they speak for themselves and reflect our capabilities.
“SBG helped us increase lead conversion by 32% in just 90 days. Their multilingual SDRs are sharp, responsive, and feel like part of our own team.”
Anna L., VP Sales, FinTech Company
“SBG helped us increase lead conversion by 32% in just 90 days. Their multilingual SDRs are sharp, responsive, and feel like part of our own team.”
Anna L., VP Sales, FinTech Company
“SBG helped us increase lead conversion by 32% in just 90 days. Their multilingual SDRs are sharp, responsive, and feel like part of our own team.”
Anna L., VP Sales, FinTech Company
24/7 multilingual order support, returns, and CX for growing DTC brands and enterprise platforms.
Reservation handling, itinerary support, and VIP assistance — in real time, worldwide.
HIPAA-compliant patient support, appointment coordination, and post-care follow-up in multiple languages.
Our expert sales representatives do know how to close deals and grow your customer base.
Outsourcing is evolving fast. Our blog, case studies, and expert insights help you stay ahead — with practical advice, proven strategies, and trends to watch across sales, support, and CX.
Understanding your needs and market.
Understanding your needs and market.
Understanding your needs and market.
Understanding your needs and market.
Understanding your needs and market.
Understanding your needs and market.
Outsourcing is evolving fast. Our blog, case studies, and expert insights help you stay ahead — with practical advice, proven strategies, and trends to watch across sales, support, and CX.
Today’s hospitality industry is fast paced. Guests no longer settle for the basics. They expect more: faster service, personalized interactions,...
In a world where customer support is often reduced to metrics and dashboards, Jelena Lačnjevac challenges us to look deeper....
Every month, we take a moment to sit down with our CEO, Marko Dubočanin, and ask him one simple question....
Discover where the BPO industry is headed — and how to stay competitive with smart, scalable partnerships.
Discover where the BPO industry is headed — and how to stay competitive with smart, scalable partnerships.
Discover where the BPO industry is headed — and how to stay competitive with smart, scalable partnerships.
Discover where the BPO industry is headed — and how to stay competitive with smart, scalable partnerships.
Book a free consultation and explore how our tailored outsourcing solutions can help you grow faster, serve better, and scale smarter.
Book a meeting with our sales representative and let’s talk about your business needs!
Belgrade Office:
Kneza Mihaila 10,
11000 Belgrade, Serbia
sales@silverbellgroup.com
+381 64 8170090
UK Office:
167-169 Great Portland Street,
5th floor, London, W1W 5PF,
United Kingdom