How Much Does HR Outsourcing Cost?

How much Does HR Outsourcing Cost?

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By SilverBell Group
SBG Knowledge hub, knowledge is power and we are sharing it with you

In the dynamic world of business, success is often driven by the people behind the scenes. While the spotlight shines on innovative products and groundbreaking services, the HR function lays the foundation for growth and prosperity.

HR encompasses a multitude of essential tasks, from nurturing talent through training and recruitment to handling payroll and managing the workforce efficiently. However, one significant hurdle that many companies face when it comes to HR is the cost of maintaining an in-house HR department.

But in this blog, we will analyze the advantages of outsourcing, which will help solve the problem of high costs of maintaining the HR function.

You can read more about outsourcing costs in our blog “How much does it cost to outsource payroll?”.

Table of Contents

  1. What is exactly considered an HR Outsourcing Service in 2023?
  2. What Does HR Outsourcing Personnel Actually Do?
  3. Why Should You Outsource HR in 2023?
  4. How to Perform Cost/Benefit Analysis of HR Outsourcing Service Offer?
  5. What are the Benefits of HR Outsourcing Service?
  6. Conclusion
  7. How to Outsource HR?
  8. Frequently Asked Questions (FAQ)
  9. What is the Cost of Outsourcing HR?

What is exactly considered an HR Outsourcing Service in 2023?

HR outsourcing is a strategic approach that involves delegating human resource management responsibilities to external experts or firms. That way, the company can streamline its operations and focus on core competencies, leaving HR professionals to handle the complex processes of talent acquisition, training, payroll and compliance.

This strategic approach ensures that company can efficiently hire top-tier talent that aligns with their company’s vision and values.

Hiring specialized agencies or consulting firms is a proven way to enhance efficiency, cut costs, and tap into expertise that might be lacking in an organization. It allows companies to access a wealth of HR knowledge and experience without the need to maintain an entire in-house HR department. 

This strategic model offers scalability, enabling businesses to adapt and grow without being burdened by HR administrative complexities.
We suggest you read our blog How to outsource HR?”, where we delve into these topics more deeply.

What Does HR Outsourcing Personnel Actually Do?

What Does HR Outsourcing Personnel Actually Do?

When a company decides to contracting out its HR function to an external team, they gain access to a versatile array of HR services. They become the backbone of the company’s HR operations, taking charge of various crucial aspects:

Recruitment and Talent Acquisition: They work tirelessly to identify and attract top-tier talent that aligns with the company’s vision and values, ensuring a skilled and dedicated workforce. This model ensures businesses can efficiently hire and onboard new employees, fostering a culture of continuous growth.

Training and Development: These experts implement comprehensive training programs to enhance employee skills, productivity, and overall performance, fostering a culture of continuous growth.

Payroll Management: The external team takes the responsibility of managing payroll processes efficiently and accurately, ensuring employees are compensated on time. This ensures smooth and timely compensation disbursement, improving employee satisfaction and overall morale.

Employee Benefits and Compliance: They diligently navigate complex benefit plans and employment regulations, ensuring the company complies with legal requirements. HR outsourced service personnel play a crucial role in managing employee benefits, such as health insurance, retirement plans, and other perks, ensuring that employees receive fair and competitive compensation packages.
Performance Management: Performance Management: Outsourced HR professionals establish performance evaluation systems, providing valuable feedback to employees while fostering a culture of excellence. This process not only helps improve employee performance but also ensures that deserving employees receive appropriate compensation and recognition.

Why Should You Outsource HR in 2023?

This strategic approach offers several compelling reasons for the the company to consider, leading them to greater success and expansion. A key factor in favor of HR outsourcing is the potential for cost reduction, given its ability to reduce reliance on an internal HR team. This, in turn, leads to a significant reduction in employee wages, along with infrastructure costs, which positively affects the bottom line.

Why Should You Outsource HR in 2023?

Here are five reasons why you should seriously consider HR outsourcing:

Cost Savings and Efficiency: This approach eliminates the need for maintaining an in-house HR team, resulting in significant cost savings on employee salaries and infrastructure. It boosts efficiency and optimizes resource allocation, including the allocation of funds for employee pay.

Expertise and Knowledge: Partnering with HR specialists provides access to a diverse pool of talent and expertise. These professionals stay abreast of the latest HR trends, regulations, and best practices, ensuring that your business benefits from top-notch HR strategies.

Scalability and Flexibility: As businesses grow, their HR demands may fluctuate. This model offers the flexibility to scale services up or down according to your needs, allowing you to adapt to changing circumstances seamlessly.

Focus on Core Business: By delegating HR functions to external experts, you free up valuable time and resources for focusing on your core business activities, innovation, and strategic planning.

Risk Mitigation and Compliance: Navigating the complexities of labor laws and regulations can be daunting. External firms specialize in ensuring compliance, minimizing the risk of legal issues and penalties.

By outsourcing the hiring process to specialized agencies or consulting firms, businesses can tap into their expertise and access a diverse pool of talent. This enables them to hire the right people for the right roles, save money, and improve team dynamics and overall productivity. Moreover, through effective HR outsourcing, businesses can better manage employee pay and associated costs, contributing to improved financial efficiency and effectiveness.

What is the Cost of Outsourcing HR?

While HR outsourcing has many advantages, it is necessary to consider the cost of this business model as one of its main disadvantages.

The pricing structure can vary depending on several factors, such as the scope of services, the size of the organization and the level of customization required. Common pricing models include:

Fixed Monthly Retainer: This model involves a flat fee paid to the HR outsourcing firm for a predefined set of services each month. It provides budget predictability and is suitable for company with consistent HR needs.

Hourly or Per-Task Rate: Some external firms charge based on the number of hours worked or specific tasks performed. This model is ideal for small companies or those with occasional HR requirements.

Pay-for-Performance: Fee for services of external teams is tied to predefined performance metrics, such as successful recruitment or meeting training goals.

Project-Based Pricing: Project-based pricing is a common approach for one-time HR projects, such as policy development or HR audits. The cost is determined based on the project’s complexity and expected deliverables.

When assessing the expenses associated with HR outsourcing, it’s vital to take into account its enduring value, including heightened operational efficiency, mitigation of HR-related liabilities, and the capacity to concentrate on strategic objectives. Arriving at an enlightened choice entails undertaking a comprehensive evaluation of costs and advantages.

By comparing the potential savings to the expenses associated with maintaining an in-house HR team, businesses can determine how much they can save by opting for HR outsourcing.

For more detailed insights into how this model reduces costs, we suggest you read our blog “How Does HR Outsourcing Reduce Costs?”.This resource provides valuable information on how businesses can strategically navigate the complex landscape of pricing and the advantages associated with HR outsourcing, optimizing their use of valuable resources.

How to Perform Cost/Benefit Analysis of HR Outsourcing Service Offer?

Performing a cost/benefit analysis is an indispensable step when considering HR outsourcing. This evaluation helps businesses understand the potential value of investing in outsourcing services. Organizations can make well-informed decisions by comparing the price of outsourcing with the potential savings.

How to Perform Cost/Benefit Analysis of HR Outsourcing Service Offer?

Here’s a step-by-step guide to conducting a comprehensive cost/benefit analysis:

Identify HR Pain Points: Begin by assessing your current HR processes and identifying pain points or areas that require improvement. Understand your HR needs and what specific services you may require from an external partner.

Calculate Internal HR Costs: Determine the expenses associated with running an in-house HR department, including employee salaries, training, and infrastructure costs.

Estimate Potential Savings: Research and obtain quotes from reputable external firms. Compare these quotes with your internal HR costs to estimate potential savings.

Quantify Intangible Benefits: Beyond mere direct expense reduction, HR outsourcing has the potential to generate intangible gains such as heightened productivity, enhanced employee contentment, and diminished legal vulnerabilities. Attach measurable financial worth to these intangible advantages.

Factor in Risks: Consider potential risks associated with HR outsourcing, such as data security concerns, loss of direct control, or compatibility issues with an external partner.

Long-Term Strategic Impact: Assess the strategic impact of HR outsourcing on your business and evaluate how it can align with your overall organizational goals and enhance long-term competitiveness.

Decision-Making: Based on the cost/benefit analysis, make an informed decision on whether this model aligns with your business objectives and provides a positive return on investment.

By following this analysis, businesses can confidently embark on the path of HR outsourcing, knowing that their decision is backed by thorough research and strategic foresight.

You can read more about why companies decide to contracting out their HR sector in our blog: Why do companies outsource HR?”

What are the Benefits of HR Outsourcing Service?

What are the Benefits of HR Outsourcing Service?

In addition to the previously mentioned advantages, this model offers several unique benefits that can be instrumental in shaping a successful business:

Access to Cutting-Edge Technology: External partners often leverage state-of-the-art HR software and tools, giving companies access to advanced technologies without the need for large upfront investments.

Focus on Core Competencies: By entrusting HR functions to experts, a company can concentrate on core competencies, innovation, and market strategy, fostering growth and competitiveness.

Global Expertise and Compliance: This model offers the advantage of expert knowledge in international employment laws and compliance for businesses operating in multiple locations or contemplating global expansion.

Outsourcing offers numerous advantages to businesses, profoundly transforming their developmental trajectory. Many companies are opting to contracting out their HR services and Benefits Administration. We suggest you read our blog Why do Companies Outsource Benefits Administration?, where we delve into these topics more deeply.


In the dynamic landscape of business, leveraging the capabilities of HR functions holds paramount importance in achieving success. The undeniable merits of HR outsourcing encompass a wide spectrum, spanning talent acquisition and development to proficient workforce management.

Collaborating with external HR experts empowers companies to strategically curtail expenditures while upholding a remarkable level of HR proficiency. Moreover, within the realm of HR outsourcing, the concept of “pay” plays a pivotal role that cannot be overlooked.

When a company chooses to outsource its HR functions, it not only gains access to the acquisition and development of specialized talent, but also ensures that the critical payroll management process is handled with precision. Outsourced teams take responsibility for efficiently and accurately managing payroll processes, ensuring employees are compensated on time. This aspect of HR outsourcing not only guarantees smooth and timely compensation payments, but also contributes to improved employee satisfaction and overall morale.

Conducting a thorough cost/benefit evaluation empowers organizations to arrive at judicious choices and extract the utmost value from HR outsourcing. The advantages are multifaceted, encompassing concrete financial savings along with intangible advantages like heightened efficiency and adherence to regulations.

By integrating the concept of “pay” within the realm of HR outsourcing, companies can attain a comprehensive solution that not only caters to talent acquisition, training, and compliance but also addresses the essential need for timely and accurate compensation. This strategic approach not only streamlines HR operations but also provides a holistic solution for companies seeking efficient management of their workforce and compensation processes.

Considering the variety of pricing models available, understanding the price of HR outsourcing is vital. By assessing the expenses and comparing potential savings to the costs of maintaining an in-house HR team, businesses can determine the optimal approach for their unique needs and goals. Efficient allocation of resources is essential in this decision-making process to ensure the right balance between cost-effectiveness and strategic value.

How to Outsource HR?

To make sure this is a good option for your business, we suggest you consider our Strategic Business Growth (SBG) method. This method involves a systematic approach to sales outsourcing, maximizing its benefits for your business.

Client’s Idea

Our partnership will start by scheduling a call with you to understand your business requirements and goals. Based on all the information, we will prepare a customized proposal with a scope of work, pricing, and other relevant details. The proposal will also highlight the benefits of outsourcing digital marketing positions, such as access to a more incredible talent pool and efficacy in executing your projects while being cost-friendly.

Setting up the right team

Once we sign the Agreement, our HR department will start with the screening and recruitment process, so we can set up a team of marketing experts to work on your project. Once we get a pool of qualified candidates, we will present them to you for review. You would be able to interview and evaluate the candidates in the last round to determine if they are a good fit for your business.

Facilitating and onboarding

Once you get your dedicated Belgrade team who works exclusively for you, we will start the onboarding process. This would include setting up their office and workspace, providing necessary equipment or tools, and ensuring they receive the required training.


The marketing team will execute the project as per the agreed-upon SLA. The team will use various methods to generate leads, including email marketing, social media outreach, cold calling content creation, running PPC campaigns, etc. We are keeping up to date with all the necessary information quickly since you have a designated project manager explicitly working for your business/project.

Maintenance and training

We will provide comprehensive training for the newly recruited marketing team. This training will include product knowledge, sales techniques, and other relevant skills. We will ensure that your freshly established marketing team is equipped with the tools and resources necessary to succeed in the industry in which you operate.

Managing and reporting

As mentioned, each project has from our side project manager who ensures everything runs smoothly in the office. He is your single point of contact, overseeing the project, so you can rest assured that all your requirements will be met and you will receive regular updates on the progress of your project.

Frequently Asked Questions (FAQ)

HR outsourcing involves entrusting the management of human resources to external specialists or firms. These experts take charge of tasks like talent acquisition, training, payroll, and compliance, providing companies with efficiency, scalability, and access to expert HR knowledge.

When HR is outsourced, personnel handle critical HR functions, including recruitment, training, payroll management, and performance evaluation. These experts become a valuable extension of the organization’s HR department.

Companies benefit from HR outsourcing due to cost savings, access to expertise, scalability, enhanced focus on core business activities, and reduced HR-related risks.

The cost of this model can vary based on factors like the scope of services, organization size, and customization requirements. Common pricing models include fixed monthly retainers, hourly or per-task rates, pay-for-performance, and project-based pricing.

To conduct a comprehensive cost/benefit analysis, companies should identify HR pain points, calculate internal HR costs, estimate potential savings, measure intangible gains, factor in risks, and evaluate the long-term strategic impact of HR outsourcing.

Apart from cost savings and expertise access, external sources offer advantages such as cutting-edge technology, heightened emphasis on core competencies, and expert knowledge in international compliance.

It all starts with your idea. Our team is here to support you and teach you how to best develop your idea and implement it in your business. Our task is to help you in the recruitment and selection process by finding the right candidates, providing training, and managing them effectively.

However, before we begin, we suggest you schedule a consultation with our team, who will provide you with the necessary guidance and answer any questions you may have.

The optimal duration to sign a contract with an external partner depends on several factors, including the scope of the project and the level of complexity involved. Typically, arrangements span over a period of one to three years, allowing sufficient time for the external partner to understand your unique requirements and implement tailored solutions.

This initial period is crucial for building a strong foundation and rapport between your company and the external partner. Moreover, the contract duration may also impact compensation agreements, pricing models, and overall cost-effectiveness.

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