What does it really mean to grow with the company? For some, it’s a career path. For others, it’s a mindset. At Silver Bell Group, it’s a bit of both.
In this interview, Milos Kosanovic reflects on nearly a decade of personal and professional evolution within our organization. From frontline sales to senior leadership, he shares how a strong culture, constant challenge, and supportive environment made it possible to grow with the company, personally and professionally.
1. Let’s go back to the very beginning.
When I first joined the company, I was focused on doing the job well, not necessarily on how far it might take me. But looking back, I can see how the culture, the pace, and the people created the kind of environment where commitment naturally evolved into career growth. I couldn’t have predicted this path exactly, but I’m proud of how far it’s taken me.
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2. You began your journey in one of the most demanding roles – frontline sales.
Frontline sales teach you discipline, resilience, and the power of consistency. It’s a role where you hear “no” more often than “yes,” and your motivation has to come from within. I learned how to stay focused, manage rejection constructively, and celebrate small wins. These are the lessons that have stayed with me ever since.
3. Just two years later, you transitioned into the role of an educator.
Stepping into a training role wasn’t something I initially set out to do, but I had a growing sense that I could help others avoid the same mistakes I made early on. Seeing new hires apply what I taught them, and then watching them succeed, became one of the most rewarding parts of my career. It was about more than sharing techniques; it was about helping others believe in their potential.
4. Three and a half years in that role leave a mark.
I’d describe my training style as structured and supportive. I held people accountable, but I always made it clear that I was there to help them succeed. Many of the methods I developed back then are still the part of how I lead today.
5. Then came the next chapter – stepping into the role of Project Manager.
The shift to project management meant expanding my scope: from individuals to systems, from coaching to execution. It was no longer just about motivating people, but also about delivering results under pressure. One of the biggest challenges was learning to balance short-term demands with long-term impact, and doing so without losing sight of the team.
6. Ten projects, each with its own goals, dynamics, and expectations.
One project, in particular, pushed me to the edge – high stakes, a tight deadline, and a lot of moving parts. It forced me to improve my delegation, sharpen my planning, and communicate more clearly than ever. That experience shaped my leadership style significantly. It taught me how to stay calm, trust my team, and drive execution under pressure.
7. Moving into leadership roles like Division Manager and later Senior Sales Manager…
Leadership is less about having the answers and more about asking the right questions. The biggest mindset shift was realizing that people were now looking to me not just for direction, but for vision. That realization hits you the first time someone says, “I trust your call.”
8. Staying with the same company for nearly a decade is no small thing.
For me, it’s been about growth and trust. This is a place where you can reinvent yourself without leaving the company. The people, the pace, and the constant opportunity to stretch beyond your comfort zone are what have kept me engaged and inspired to grow with the company at every stage.
9. Have you ever thought about quitting?
There were certainly periods of fatigue when I needed to pause briefly and refocus to maintain performance and perspective. But those moments never turned into plans to leave. If anything, they reminded me of how invested I was in my work, and how much room there still was to grow.
10. And finally, if you could send a message to yourself in 2016…
I’d say: “Be patient, stay consistent, and don’t be afraid to lead. You’ll be surprised at what you’re capable of and even more surprised by how many people you’ll help along the way.”
Ready to write your own story?
Miloš’s story shows that with the right culture and support, real career growth doesn’t require changing companies — it just requires the right environment.
Join a team where people evolve, take ownership, and step confidently into roles they once thought were out of reach.
Explore Careers to see our open positions and discover how you can grow with the company as well.
