From Booths to Breakthroughs – Silver Bell at CISCE 2025 – Interview with Igor Ristovic
CISCE 2025 in Beijing marked an important step forward for Silver Bell Group. We came to understand the market, meet decision-makers face to face, and test where we stand among some of the most influential players in the global market. What followed were meaningful conversations, sharp questions, and unexpected alignment with companies looking for something […]
10 Best B2B Lead Generation Tools for 2025
Imagine you’re gearing up to tackle B2B lead generation in 2025. The landscape is full of tools promising to streamline your process, but with so many options, it can feel overwhelming. That’s where we step in! In this post, we’ll guide you through the best B2B lead generation tools for 2025, handpicked to help you […]
The Role of Logistics BPO in Omnichannel Fulfillment
If you’re running an ecommerce or retail business in 2025, you’re probably feeling the pressure to be everywhere at once. Customers want to browse on your website, buy from a marketplace like Amazon, ask questions through Instagram DMs, and return an item at your brick-and-mortar location. And they expect it all to happen fast and […]
Talk with the CEO – What are the Key Factors for Customer Experience Success Today?
Every month, we take a moment to sit down with our CEO, Marko Dubočanin, and ask him one simple question. The goal? To openly share how we think about the future of our industry, our company, and the relationships we build with our clients. This series isn’t about long speeches or corporate reports. It’s a […]
Thinking of Expanding to Europe? Think of Serbia as Your Strategic Bridge
Europe remains one of the most attractive markets for global companies considering market entry in 2025. With over 450 million consumers, high digital adoption, and robust purchasing power, brands from Asia, the Americas, and beyond are looking to establish strong operations across the continent. But a critical question arises: Where should you build your European […]
How to Outsource Logistics in 2025: A Step-by-Step Guide for Growing Businesses
Imagine this: your support team is flooded with “where is my order” tickets, shipping delays are piling up, and fulfillment errors are starting to damage your brand reputation. You’re ready to grow, but logistics is slowing you down. That is exactly why more companies are choosing to outsource logistics in 2025. With customer expectations skyrocketing, […]
Ignore Marketing, and Watch Your Business Disappear – Interview with Milan Miljković
“If it sounds like a template, people scroll past.” That line says a lot about how our colleague Milan Miljković sees marketing. As Head of Marketing at Silver Bell Group, Milan didn’t come from the typical background. He started as a developer who simply raised his hand when someone needed to “get people to the […]
When to Outsource Logistics: 5 Clear Signs You’ve Outgrown In-House Operations
Your team is swamped. Orders are late. Shipping costs seem to increase every month. Sound familiar? If you’re managing an e-commerce business that’s growing fast, these aren’t just problems. They’re red flags. At first, handling logistics internally works. You’re small, nimble, and can iron out delays on the fly. But sometimes success grows faster than […]
What Is 3PL? Understanding Third-Party Logistics and When to Use It
Ever wonder how your new phone case or sneakers show up at your door just days after clicking “buy”? It’s not magic — it’s logistics. And behind most smooth, on-time deliveries, there’s something called a 3PL. In today’s fulfillment-driven world, logistics has gone from being a back-office task to a make-or-break factor for businesses. With […]
Celebrating the Iron Friendship: How Serbia and China Are Building the Future Together
When you hear the phrase “iron friendship,” what comes to mind? For many, it evokes a sense of trust, loyalty, and bonds that last. That’s exactly what defines the relationship between Serbia and China. But what does this friendship actually look like in action? How does it translate into real-world partnerships, investments, and shared growth? […]