Turning visitors into conversations. instantly.

Live Reception connects your website visitors with a real person through live video — the moment they need you most.

Why Partner With Silver Bell Group?

By taking on critical tasks such as sales, customer care, IT, and back-office operations, we clear the path so you can lead your business forward.

Multilingual European SDRs

Fluent, culturally aligned sales reps who speak your customers’ language — and drive conversations that convert.

Proven Expertise in SaaS, Tech, eCommerce

We understand the sales cycles and buyer behavior — and provide teams equipped to engage modern buyers and drive results.

24/7 Global Sales Coverage

Never miss a lead. Our teams work across time zones to keep your business running.

Live Video Sales Support

Engage leads in real time with face-to-face video support  that add trust, boost conversion, and humanize the experience.

Proven Solutions.

Scalable Teams from 2 to 50+

Start small or launch big — we build sales teams that match your pace, your processes, and your long-term goals.

Entrepreneur Of The Year 2022 Nominee
Multiple Award Winning Company
Best Fintech Outsourcing Company
GDPR
Compliant
Trusted By The
Clients
Best Outsourcing company, UFA

Our principal asset? People.

With access to expertise and experience we outsource, you can rest easy knowing you’re in the hands of skilled professionals who free up valuable time and resources.

Find out why.

Step-by-Step

 Here’s how Live Reception works — in three simple steps.

Step 1

A visitor lands on your site.

They click it to connect, just like starting a video call.

Step 2

A live receptionist appears on video.

No bots. No scripts. Just real human connection in real time.

Step 3

The visitor converts.

✅ Higher engagement
✅ Faster conversions
✅ Stronger first impression

E-commerce & Retail

24/7 multilingual order support, returns, and CX for growing DTC brands and enterprise platforms.

Travel & Hospitality

Reservation handling, itinerary support, and VIP assistance — in real time, worldwide.

Healthcare

HIPAA-compliant patient support, appointment coordination, and post-care follow-up in multiple languages.

Shift the load, scale up.

Our expert sales representatives do know how to close deals and grow your customer base.

From Discovery to Revenue: Our Sales Outsourcing Process

Outsourcing is evolving fast. Our blog, case studies, and expert insights help you stay ahead — with practical advice, proven strategies, and trends to watch across sales, support, and CX.

Discovery Call

Understanding your needs and market.

Team Assembly

Understanding your needs and market.

Onboarding & Training

Understanding your needs and market.

Sales Execution

Understanding your needs and market.

Onboarding & Training

Understanding your needs and market.

Scaling Success

Understanding your needs and market.

FAQ

What is Live Reception and how does it work?

Live Reception is a real human agent who appears directly on your website and connects with visitors through instant video. No apps, no accounts, no waiting — users click, choose an agent, and the conversation starts immediately.

It’s 100% human. Live Reception is not a chatbot. A trained human agent greets your visitors, answers questions in real time, and guides them toward the next step (booking, sales, support, onboarding…).

Integration takes under 5 minutes. You simply add one script to your website (similar to adding Google Tag or a chat widget), and Live Reception is ready to use.

Both options work:

  • Your internal team can log in as Live Reception agents.

  • Or our multilingual agents can take over the calls for you.
    You can switch or combine both anytime.

Let’s Build Your Team, Together

Book a free consultation and explore how our tailored outsourcing solutions can help you grow faster, serve better, and scale smarter.

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