Real people greet, qualify, and convert your website visitors the moment they arrive
No bots. No scripts. Real people focused on conversion.
Most websites already have live chat or chatbots.
Yet visitors still leave without taking action.
The problem is not traffic.
The problem is what happens in the first seconds after someone arrives.
When no one answers in the moment, the opportunity is lost.
A Human Live Chat Service for Your Website
Website visitors are greeted by real people trained to understand intent, answer questions, and guide conversations toward a clear next step.
Live Reception engages visitors the moment they arrive, when intent is highest and decisions are still open.
AI provides context and routing in the background, while humans lead the conversation and decision making.
Every interaction is focused on qualification, next steps, and outcomes, not just answering questions.
Live Reception fits into your existing website and sales process without replacing your tools.
Live Reception connects real human agents with your website visitors in the exact moment interest appears.
No complex setup. No tools to manage. No disruption to your existing flow.
A visitor lands on your website and shows interest.
Visitors can instantly connect with a real person.
A trained receptionist greets the visitor and understands intent.
AI provides context while humans lead the interaction.
The conversation moves toward qualification or next steps.
High intent conversations happen before visitors leave.
With access to expertise and experience we outsource, you can rest easy knowing you’re in the hands of skilled professionals who free up valuable time and resources.
Find out why.
Not all website conversations lead to action.
Here is how Live Reception compares to chatbots and traditional live chat.
See how a European boutique hotel group used Live Reception to reduce booking drop offs, increase direct bookings, and deliver instant human support at the exact moment guests needed it.
“Working with Silver Bell Group has been a real pleasure. Their smart, responsive team anticipated our needs and helped us expand our reach and deliver greater success for our clients.”
Andrew Hein
Partner, Crown Point Advisors LLC
“SBG took time to understand our needs and offered strong outsourcing solutions. Their expertise made them the perfect partner for all our support requirements.”
Stefan Popovski
Chief of Partnerships, Markelitics
“SBG helped us scale quickly with top-tier teams and zero recruitment hassle. Their support improved our operations and reduced costs. Highly recommended.”
Francesco Ceccarini
Chief Commercial Officer, Sky Ground
“SBG has been instrumental in growing our international presence. From hiring IT teams to long-term support, they’ve been professional and reliable throughout.”
Eman Pulis
Founder, SiGMA Group
“Silver Bell’s HR team quickly understood our hiring needs and delivered exceptional candidates. Their strategic thinking and dedication made them an invaluable partner in building and scaling our team.”
Mike Dimkovski
General Manager, Bower & Octant Engineering Consultancy
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Live Reception is a real human agent who appears directly on your website and connects with visitors through instant video. No apps, no accounts, no waiting — users click, choose an agent, and the conversation starts immediately.
It’s 100% human. Live Reception is not a chatbot. A trained human agent greets your visitors, answers questions in real time, and guides them toward the next step (booking, sales, support, onboarding…).
Integration takes under 5 minutes. You simply add one script to your website (similar to adding Google Tag or a chat widget), and Live Reception is ready to use.
Both options work:
Your internal team can log in as Live Reception agents.
Or our multilingual agents can take over the calls for you.
You can switch or combine both anytime.
Book a free consultation and explore how our tailored outsourcing solutions can help you grow faster, serve better, and scale smarter.
